Process Improvement Archives

Understanding the Root Causes of Failure

Leave a Comment / Process Improvement, Web Effectiveness / By Bill Hunt

Understanding the Root Causes of Failure My father always encouraged me to understand why something happened, not just a problem. Most managers troubleshoot the problem rather than to diagnose it to find the reasons (root causes) for the failures. To increase performance and efficiency, we must go beyond the simple problem or error and try […]

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Selecting the Most Rewarding Clients

Selecting the Most Rewarding Clients I originally wrote this post a few years ago as How to Select the Most Rewarding Clients on my personal blog. As I mentioned then, it was a result of trying to increase opportunities and create a better work life balance. We have been doing a similar exercise over the past few